Student Police Dispatcher

Job Description

The position of Police Dispatcher is one that entails great responsibility and reliability by the applicant due to the nature of the duties a dispatcher must perform.  Police dispatchers provide communications of a public safety nature for university police and other departments as well as surrounding law enforcement agencies and emergency response agencies utilizing multi-frequency radio, teletype, telephone, TDD, and personal contact. This includes answering 911 and administration phone lines, determining the nature and location of the call or emergency; determining priorities, and dispatching police, fire, EMS, or Parking as necessary in accordance with established procedures, all the while documenting everything in CAD (computer aided dispatch) system.

Qualifications

Candidates for the part-time student dispatch position must meet certain criteria including: must be a currently enrolled as an Iowa State University student and must be within good academic standing.  Submission of an Application for Student Dispatcher for Iowa State University Police, successful completion of a typing competency test, dispatch skill set test, and an oral interview. Minimum of two years left as an Iowa State Student preferred due to the extensive amount of training that is required. In addition, finalists will have to undergo a background check.

An employment application for part-time student dispatcher can be obtained from the Iowa State University Police Department at 55 Armory, 515-294-4428, or at the link below:

Student dispatcher application

Please drop off the completed application at 55 Armory and someone will be in contact with you.

Training

All persons hired as police dispatchers are placed in a twelve week initial training phase that includes work on all shifts. During this training the employee will be given the information and hands­ on experience necessary to successfully operate a police radio network, several computer systems, the 911­ emergency phone system, and many other tasks.

Upon completion of the initial training requirements, part-time student dispatchers will sign up for 4 hour blocks of shifts per seniority totaling to 20 hours week. Student dispatchers can work up to 40 hours a week when classes are not in session.

If you have any questions or comments, call us at ISU Police Dispatch (515) 294-4428 or e-mail us at:   carlsonm@iastate.edu

Hourly Rate starts at $9, once training is complete $9.50, and after a year of employment $10.