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You can call Public Safety by dialing 9-1-1 in an emergency. This number is continuously monitored by trained communications officers. It should be used ONLY to report an incident where an immediate response is required by police, fire or paramedics. Non-emergency and routine business calls should be placed to 294-4428.
Call 9-1-1 when:
- Someone is hurt or very sick.
- You see a fire or smell smoke.
- You see something suspicious or someone committing a crime.
- You need emergency help for any reason.
Calling 9-1-1 from a standard telephone:
- Do it immediately. Don’t wait for someone else to call.
- Stay calm. Take a deep breath.
- Briefly tell the dispatcher exactly what is wrong.
- Give the address of the emergency, the phone number from which you are calling and your name.
- Stay on the phone until the 9-1-1 dispatcher tells you to hang up.
Calling 9-1-1 from an emergency phone:
- Push the button to signal the dispatcher whose voice you will here from the speaker.
- Your location is automatically recorded.
- Public Safety personnel will be sent immediately.
- Speak clearly, with enough volume to be heard; yelling distorts your voice and your message cannot be understood.
- Follow the 9-1-1 procedures listed above; stay calm, give complete information, and follow directions given to you by the dispatcher.
- Your phone call will remain connected until a public safety officer arrives to assist you.
- Only the dispatcher (not you or an assailant) can disconnect the phone.
Call the non-emergency number, 294-4428. This number is also monitored 24 hours a day. A dispatcher will take down the information and relay it to an officer. That officer will then come to your location and take a report if necessary. You may also report crimes in person at the Armory Building, room 55.